Frequently Asked Questions

1. Are your beds compatible with standard mattress sizes?
Yes, our beds are designed to accommodate standard mattress sizes, including twin, full, queen, and king. Please check the product specifications for exact dimensions.

2. What is the estimated delivery time for my bed?
Standard delivery usually takes 5-10 business days. Expedited options may be available for faster delivery. A tracking number will be provided once your order ships.

3. What should I do if my bed arrives damaged or defective?
If your bed arrives damaged or defective, please contact us within 48 hours. We will guide you through the return or replacement process.

4. Can I modify my order after it has been placed?
You can modify your order within 24 hours of placing it. Please contact customer support as soon as possible. After 24 hours, changes may not be feasible.

5. What is your return policy for beds?
We offer a 30-day return policy for unused beds in their original packaging. To initiate a return, please reach out to our customer support team.

6. Do you ship beds internationally?
Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary based on the destination.

7. How can I track my bed order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier's site.

8. What payment methods do you accept?
We accept various payment methods, including major credit/debit cards, PayPal, and other secure options. Please refer to the checkout page for a complete list.

9. How can I contact customer support for bed-related inquiries?
You can reach our customer support team via email, phone, or the contact form on our website. We’re here to help with any questions or concerns.